In-person service for a single record check usually requires a wait of ten to fifteen minutes; as a general rule, multiple requests left at the customer window are completed on the same day or by the following day. Regular mail requests are processed and returned in one to three weeks from the date they are received. We try to provide same day or next day service for priority mail or overnight express requests submitted with prepaid returns. If requests by mail are not received within thirty to forty five days, please contact the Criminal History Reporting Unit at (405) 848-6724. Faxed credit card requests are generally processed within 72 hours of their receipt and require the customer to provide a dedicated fax line number for the return results.